Contact
Say hello.
Questions about a piece, a custom order, or a collaboration? Send us a note — we reply within a day.
Email
earthora100@gmail.com
Phone (Whatsapp)
+94 76 058 2663
Studio
Wellawaya, Sri Lanka
Return Policy
All Sales Are Final
Earthora does not accept returns or exchanges. All purchases are final sale. Please review product descriptions, dimensions, and images carefully before placing your order.
Exceptions
In the rare event that your item arrives damaged or defective, please contact us within 48 hours of delivery with photos. We will evaluate on a case-by-case basis.
Questions before purchasing? We're happy to provide additional photos, measurements, or information to ensure you're completely satisfied with your choice. Email us at earthora100@gmail.com before ordering.
Shipping Policy
Processing Time
Orders are processed within 2-3 business days. You'll receive a tracking number once your order ships.
Delivery Options
Sri Lanka: 2-5 business daysInternational: 7-14 business daysExpress shipping available at checkout
Shipping Protection
All orders are fully insured and tracked. We carefully package each item with sustainable materials to ensure it arrives safely.
Free shipping: Enjoy complimentary shipping on orders over $100 (international) or LKR 15,000 (Sri Lanka). Customs fees and import duties for international orders are the responsibility of the buyer.